The Phoenix Hotel | Hotel in San Francisco, CA

| 9.0 (1008 Reviews) |  1 Bathroom
Tenderloin Hotel | The Phoenix Hotel

Hotel with Toiletries, Internet and Parking

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and concierge services.
Housekeeping is available on request.
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool.

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601 Eddy St, San Francisco, 94109, USA

Amenities

ParkingParking
PoolPool
TVTV
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • ShampooShampoo
  • Designer toiletriesDesigner toiletries
  • SoapSoap
  • Toothbrush and toothpaste (on request)Toothbrush and toothpaste (on request)
  • BathrobesBathrobes
  • Toilet paperToilet paper
  • TowelsTowels
  • Hair dryerHair dryer
  • ShowerShower
BedroomBedroom
  • Ceiling fanCeiling fan
  • HeatingHeating
  • Bed sheetsBed sheets
  • Iron/ironing boardIron/ironing board
  • DeskDesk
  • Access via exterior corridorsAccess via exterior corridors
  • Energy-saving switchesEnergy-saving switches
  • Laptop-compatible safeLaptop-compatible safe
  • LED light bulbsLED light bulbs
BreakfastBreakfast
  • 1 bar1 bar
  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: USD 15-30 for adults and USD 15-30 for childrenTo-go breakfast available for a fee daily 7:00 AM–10:00 AM: USD 15-30 for adults and USD 15-30 for children
  • 1 restaurant1 restaurant
  • Coffee/tea makerCoffee/tea maker
ParkingParking
  • Wheelchair-accessible parking and van parking availableWheelchair-accessible parking and van parking available
  • Self parking on site (USD 25 per night; includes in/out privileges)Self parking on site (USD 25 per night; includes in/out privileges)
AccessibilityAccessibility
  • Visual alarms in hallwaysVisual alarms in hallways
  • Wheelchair-accessible loungeWheelchair-accessible lounge
  • Assistive listening devices availableAssistive listening devices available
  • Braille signageBraille signage
  • Wheelchair-accessible poolWheelchair-accessible pool
  • Wheelchair-accessible path of travelWheelchair-accessible path of travel
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
  • This property does not have elevatorsThis property does not have elevators
  • Wheelchair-accessible van parkingWheelchair-accessible van parking
  • Handrails in stairwaysHandrails in stairways
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
ActivitiesActivities
  • Fitness center (discounted access)Fitness center (discounted access)
  • Heated poolHeated pool
  • Outdoor poolOutdoor pool
EntertainmentEntertainment
  • Cable channelsCable channels
  • 42-inch flat-screen TV42-inch flat-screen TV
GeneralGeneral
  • Vending machineVending machine
  • ATM/banking servicesATM/banking services
  • Water dispenserWater dispenser
  • Front-desk safeFront-desk safe
  • EnglishEnglish
  • Water dispenserWater dispenser
  • Local artist showcaseLocal artist showcase
  • Vegan dining optionsVegan dining options
  • Smoke-free propertySmoke-free property
  • Locally-owned & organized tours & activitiesLocally-owned & organized tours & activities
  • Vegetarian dining optionsVegetarian dining options
  • At least 80% lighting from LEDsAt least 80% lighting from LEDs
  • Comprehensive recycling policyComprehensive recycling policy
Guest ServicesGuest Services
  • Outdoor poolOutdoor pool
  • Snack bar/deliSnack bar/deli
  • Luggage storageLuggage storage
  • Tour/ticket assistanceTour/ticket assistance
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • Daily housekeepingDaily housekeeping
  • 24-hour front desk24-hour front desk
  • Dry cleaning serviceDry cleaning service
  • Concierge servicesConcierge services
  • Change of towels (on request)Change of towels (on request)
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • Outdoor furnitureOutdoor furniture

Policies

Check-in
Check-in
Check-in start time: 3 pm; check-in end time: 2 am minimum check-in age: 18
Check-out
Check-out
Check-out before noon contactless check-out available
Child Policy
Child Policy
Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Payment Policy
Fee for to-go breakfast: approximately usd 15 to 30 for adults, and usd 15 to 30 for children self parking fee: usd 25 per night (in/out privileges) pet fee: usd 25.00 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Food and water bowls are available pets allowed for an extra charge of usd 25.00 per pet, per day service animals are welcome, and are exempt from fees
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 016235201001 safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted

Reviews

Melissa
Apr 11, 2026 02:13:49 AM
Review Score:   4
Summary: Parking was easy and the pool was heated but the rooms were not clean (stained tub, dirty baseboards), the bed was hard AF, and the decor was shoddy. Would not stay here again.
See All Reviews

Room Arrangement

Room InfoFacilities
Two Queen Room
Room Size: m2
2 Queen Beds
Two Queen Room

General

Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Poolside Two Queen Room
Room Size: m2
2 Queen Beds
Poolside Two Queen Room

General

Bed count minimum 2, Bed count maximum 2
Headliner Suite
Room Size: m2
1 King Bed
Headliner Suite

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
King Suite
Room Size: m2
1 King Bed
King Suite

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
King Room
Room Size: m2
1 King Bed
King Room

General

Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Accessible King Room
Room Size: m2
1 King Bed
Accessible King Room

General

Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Deluxe King Room
Room Size: m2
1 King Bed
Deluxe King Room

General

Bed count minimum 1, Bed count maximum 1
Studio King Suite
Room Size: m2
2 King Beds
Studio King Suite

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Accessible Two Double Room
Room Size: m2
2 Double Beds
Accessible Two Double Room

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Poolside King Room
Room Size: m2
1 King Bed
Poolside King Room

General

Wardrobe or closet, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this The Phoenix Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Phoenix Hotel?

Check-in time for The Phoenix Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Phoenix Hotel have a swimming pool?

Yes, this The Phoenix Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Phoenix Hotel?

Best-rates for the The Phoenix Hotel starts from $137 per night with includes Parking, Pool, Security/Safety, Restaurant, Bar, Fireplace/Heating, Breakfast, Laundry, TV, Accessibility, Guest Services, Child Friendly, Kitchen, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Toiletries, Internet with all other facilities. Casai.ae matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Phoenix Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Phoenix Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Phoenix Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Phoenix Hotel?

Based on the information reported by the owner or manager, the The Phoenix Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Phoenix Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Phoenix Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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